Customer Testimonials in Logan UT
I bought a “newer” used car from this dealership. I specifically asked the salesman if it had been in any accidents to which he promptly responded “no, never”. I should have asked for the Carfax. It’s now 1 year later and when going to sell the car the Carfax came back with: car hit a fence, car ran off the road, car hit a utility pole, damage to undercarriage, disabling damage reported. These guys knew the whole time. I know dealerships have gotta sell cars, but these folks have bad karma coming their way.
I first interacted with Colby during my research phase while I was deciding on a vehicle. He was very helpful, and not pushy at all; he took the time to answer my questions, and let me look and test drive as needed. When I was ready to pull the trigger, I went back to him and both he and Tanner seamlessly helped me through the process of leasing my Palisade. They were very fair and open and communicated clearly when it came to negotiating the price on the Palisade and my trade in. There were a few minor things that ... Read More DealerRater - Feb 27, 2025
I purchased a new Tucson hybrid from Murdock Hyundai Logan. I had shopped at the local Nissan and Toyota dealerships in Logan and was not taken seriously, I guess. The salesperson at Murdock Hyundai was JJ Johns. JJ was helpful, friendly and competent. He treated me like I mattered which is sometimes not the case when dealing with an 82 year old grandma. I am happy with the car. I was happy with the buying experience, and hope to be able to say I'm happy with future service. I would recommend the dealership, the car brand, and the purchasing experience.
The whole experience was much better than I had expected. JJ (our sales rep) was right on top of every aspect of the journey. All questions were answered with a smile and friendly banter. Although it was our first time dealing with them, JJ quickly gained our confidence and the car is much more than I had anticipated.
I bought a vehicle. Needed something fixed my vehicle is still there 13 days now.
This is my second time purchasing a car from Murdock Hyundai, and I am incredibly impressed by their professionalism, friendliness, and helpfulness. Travis J. was fantastic to work with, even staying late to let me test drive cars and complete all the paperwork. I highly recommend Murdock Hyundai.
It was easy and fun nice and clean and friendly
Grant was amazing with my fiance and I! He helped us get into the car we want at an amazing price. We will always go to grant for a car and great experience buying a car!
I worked with JJ to get me into a Tucson Plug-in Hybrid. He and the team here were great! It was a very low pressure and very helpful experience!
Just bought my 3rd Hyundai from Murdock of Logan. They've always treated me well and I've never had a problem with their cars (aside from normal, minor maintenance you have with any car).
This time around JJ (my sales rep) went out of his way to make sure I got the car I wanted. He let me test drive several models to get a feel for each one. They didn't have the color I wanted, so JJ called around. He managed to find the exact make, model, and color I wanted at a dealership on the Wasatch ... Read More Google - Jun 14, 2024
I recently had the pleasure of buying a car from Murdock Hyundai, and I must say, it was an excellent experience from start to finish. Special shoutout to JJ, our salesman, who truly went above and beyond to make the process smooth and enjoyable.
JJ was knowledgeable, patient, and incredibly helpful throughout the entire process. He took the time to answer all our questions and provided valuable insights without any pressure. His professionalism and genuine care for our needs stood out, making us feel confident and comfortable with our purchase.
If you're looking for a dealership that offers top-notch ... Read More Google - Jun 12, 2024
I immediately felt comfortable with JJ. I selected a vehicle with JJ's help. He showed me some features and let me test drive the vehicle. JJ remained enthusiastic and friendly when I asked him to explain things multiple times to me. I was uncertain of how much money I wanted to put down so JJ ran the numbers multiple times and waited patiently for me to decide. JJ made sure that the vehicle was clean when I picked it up and he said to call or stop by if I had any questions. I highly recommend JJ.
Tristan is who we worked with mainly and we showed up just to look and they gave us the best deal. Would 100% recommend!!
I’ve purchased a lot of cars over my life and this was hands down the best and easiest experience ever. Worked with Rick and was super responsive and did exactly what he said. What made it so great was i bought the car sight unseen and the bought my car sight unseen. The delivered the car to my house and I signed documents in minutes with docusign. Their price of the car was great and they gave me the highest offer in my trade. Thanks!!
Rick answered my questions perfectly and my the whole buying process amazing! They even delivered the car to Idaho, a 75 minute drive away. Thanks Murdock Hyundai!
Diego was great in helping me find a solution to my needs and everybody was exceptionally helpful as well.
As good as sliced bananas
We worked with JJ in searching for a new vehicle. He was professional and really went out of his way to make sure we got a top quality vehicle that was within our budget.
Diego was so amazing!!! He was so helpful and was totally honest about the car. We ended up purchasing the car. He made it quick and easy for us. We were in and out, no hassle, and just an overall good experience!!! Thank you Diego!!!
Travis was the perfect salesman! He was straight forward, gave us lots of options, and made the long process totally worth it when I walked away with the perfect car!
Very easy to work with. They made the whole process very simple. I am a business owner from the Salt Lake Valley area and they had a Ford transit van that was a good price and in very good condition. I was able to purchase it without even seeing it until the day I picked it up and very pleased with the quality of the vehicle and the service that they provided.
Great experience. No pressure to buy!! Great financing.
Had to get over torqued wheel locks off since Big O destroyed them. The service advisor Nick Knecht was extremely helpful in getting me in quick without an appointment. I was also very fortunate enough to get the help from an Auto tech named Braden Hulce who went above and beyond to help get the over torqued locking lug off. These two dudes saved the weekend.
Great people and low pressure environment
JJ was awesome! Answered our questions and didn’t pressure us into anything. Great team and friendly staff.
They sold me a 09 Duramax, they said they fixed the transmission and about 2 1/2 weeks after buying it or so it's now in the transmission shop, the transmission shop said they never fixed it they just painted it, the warranty they sold me with it won't cover it cause it has larger tires on it ( something a dealership should know working with them so much) but they sold it to me anyways so now I have a truck that has been in the transmission shop for about a month now and that's 3/4 of the time I've owned ... Read More Google - May 24, 2024
The experience was very relaxed and pleasant. The sales group were very knowledgeable and thorough in their answers and explanations. I left with a vehicle that should save me around $250 a month commuting to work. And the car is great. It is an Ionic 5.
Carter at Murdock was awesome. He helped me with loan before I came up and new what we was looking for.
Tristan was very helpful in helping me find a new truck I appreciate everything he did for me.
Great car buying experience!
Good experience, felt that they treated us fairly.
Diego was great!
I showed up to Murdock Honda I in desperate need of a vehicle, I was fretted by JJ who was absolutely tentative and willing to help me find a car that was both adorable and nice for my price range. The process was easy and efficient as well as I truly felt excited to be able to work with a car dealership that really knows its cars! Thank you to all the folks at Murdock Hyundai!
Colby and Trevor worked super hard to help me figure out how to get out of a really bad deal I had woth a previous car and hooked me up BIG TIME with an even better car at a much better deal. Thank you two so much for all the hard work you did for me! I love my new car!
We bought a really great used car from murdoch. It is still going stro ng. They were great to work with and we like the car washes. Thanks we hope to get another one from you soon.
Love this place!
I think they do a good job of answering questions and hospitality. My one issue was that I wasn’t told about my car only having one key fawb and i had to get a second one which ran me $200. If I am already dropping $21,000 on a car, I think it should come with two key fawbs and was disappointed that I wasn’t informed until after. I probably should have asked, however I think great hospitality and service is going the extra mile.
My salesman was Carter though and he was super nice and responsive and didn’t make ... Read More Google - May 8, 2024
The sales team at Murdock Hyundai, especially JJ and his managers did a FANTASTIC job at finding me a vehicle and financing lender that worked with my low 500 credit score. Then they went to bat for me making sure the cash and carry I purchased was shopped and running brand new! They literally took care of ever concern I had and met my price range and budget! Major CUDIOS! THANKS MURDOCK HYUNDAI!
Replaced our engine absolutely free. Kelly was great to work with. My wife went on vacation and they had it finished before she returned. Even shuttled me from my house so I could pick it up. No complaints here. Thanks again!!
Tristan and Trevor made the sales process easy and straightforward. The truck I purchased needed a couple of things done and the Service Department was fast and friendly in completing those items. The service manager, Matt, even jumped in to help because they were short a couple of folks when I arrived for my appointment. Very satisfied with my overall experience at Murdock and special thanks to Tristan, Trevor and Matt for their efforts.
My fiancé and I traded in our rogue and got a traverse. We are in love with all the features. Grant is an amazing salesmen. Thank you for getting us a great deal we are truely happy with our purchase today.
Purchased and paid cash for a 2022 Tiguan SE R-Line on 27DEC2023. It is now 09APR2024 with NO TITLE and Registration yet. On our 3rd TEMP Tag because they seem to not have received the Title from the wholesaler they bought it from or Title was lost in the mail. This is unacceptable from this type of business to still not produce and deliver on there end!
ayo Colby thanks for helping me spend lots of money haha, enjoying the car!
The customer service staff and Managers are outstanding!!!
I got the pleasure to work with Kelly in the service department and he was amazing! I will now be taking my car here for any future problems.
I have to give a shout out to my awesome salesman’s Rick Cloud and Jesus Sanchez awesome technician for helping me get the truck of my dreams! They have been so fair and honest and willing to go out there way to help me!! They are so positive and awesome I would recommend anyone go see them!! This is why I’m putting 5 stars!!
Now contrary if it weren’t for those two amazing people! I would have put a 2 due to a certain finance manager named Trevor Bowen although he was new. I tried to let it slide ... Read More Google - Mar 31, 2024
The salesman gave us lots of options in our price range. He wasn’t pushy and when we finally decided on a car he quickly handled the paperwork.
Great place to get a car. Tristan helped me and made the process easy
I purchased my car from out of state and was a little hesitant. In a world of cyber crime and catfishing you never really know what to expect. Many scenarios flickered in my brain. Is Alex really a Nigerian prince trying to steal my money? Is the car in the photo real or is it just identifying as a nice new car when it’s really just a rusty junker? To my surprise and happiness the car was not having an identity crisis and my money was not being spent to pay off corrupt guards and free a Nigerian prince. ... Read More Google - Mar 30, 2024
These guys went so far to help me out and get me into the vehicle I wanted. We had a little bit of miscommunication at first, but within 2 weeks, even after any contractual agreements, Diego and Kyle brought me back in and made sure I got what I was after. They talked with me for 2 weeks, even after the purchase, working through everything to make sure we were happy. I can honestly say, I have never been to a dealership that has put in as much time and effort to make sure the customer was 100% satisfied.
I highly recommend this ... Read More Google - Mar 26, 2024
Used car I drove had safety issues. Wheel bearings growling bad.
The salesman was straight up and handled everything in a timely manner. He didn’t need to run back and forth to do the deal
Don’t waste your money. I came in to get my car serviced due to a faulty thermostat probe. I was charged $400 and they replaced the part. I brought my car back in about a week after it was replaced because my car was still running cold and I was concerned. Kelly brushed off my concerns saying that Hyundais tend to “run cold” and it’s “normal for it to not come up to temperature” so I left. A couple weeks later (after driving across the country for holidays) my engine light came back on with the same error. I ... Read More Google - Jan 16, 2024
Extremely kind people work at Murdock Hyundai and did an awesome job assisting me with buying a car there. Rick Cloud was the main person who helped me and made the overall experience great. He answered all my questions and was amazing at keeping me updated throughout the whole process. I’m grateful I had the opportunity to work with him.
Friendly people with all the bells and whistles to make the car buying expeience painless and fast.
Friendly, professional staff without the high pressure tactics of some dealers. Car was delivered as promised.
Seth was friendly, efficient and knowledgeable. He was quick to respond to all our texts and questions.
Very good service and prompt response to my questions wasn’t to high pressure like a lot of other places.
I went in to get my vehicle serviced. The trip was a waste of time and money. I have a broken window regulator. I knew what the problem was before coming in. I had researched the price of the part online. Currently, it sells for around $200 on a number of different Hyundai part websites and on Amazon. I've also found it on eBay for around $60. Prior to coming in, I had also called and was quoted by the guy on the phone, saying that the repair should cost between $100-$200.
In the end, I was quoted $744 for the part ... Read More Google - Nov 14, 2023
Bought a car through them and they were super helpful and great to work with!
Very friendly sales staff. Alex was very helpful throughout the process. Would definitely tell our friends to go to Murdock Hyundai of Logan
Pls stay away from this dealership. I was talking with them to do a trading for a week. And they offered fair price after I bring the vehicle to the dealership and then the day I was going to do the final sale they reduce the price by $2000.
Came in for a transmission maintenance service and to get some recalls fixed on my car. When I picked my car up I sat down and the interior of my car was covered in oil. I turned my engine on and the check engine light was on. I walked back in and they were super apologetic and took it back to the shop. When they came back their tune had completely changed and told me that the check engine light was "a complete coincidence," and that while they tell their techs to wear gloves when they drive their ... Read More Google - Oct 15, 2023
Just save yourself the headache and don’t buy a Hyundai. Problem after problem! I wish I could give them 0 stars it’d be more accurate and this is coming from a Hyundai owner!
Our salesman was Brady Chatham. He was great, very patient with us and knowledgeable about the car we wanted to purchase. He was able to explain anything we wanted to know. We felt his kindness.
This was by far the worst experience I have had just looking at vehicles. My dad and I stopped by to look at a 2012 Chevy Traverse that was for sell. The sales guy that helped us took us to the vehicle and opened the car and quickly shut it. When I opened the door I understood immediately why. The vehicle was trashed on the inside. He then told us it was just traded in. I figured that since it had just arrived that it would be a little rough looking and so I made the comment that we would be ... Read More Google - Sep 28, 2023
Such a great experience! I went to two other dealerships and by far had the best experience at Murdock. Alex was very thorough and helpful through the entire process and answered all of my questions..there was no shortage haha. Dallin was a great help as well when financials were talked about! I would recommend to anyone to come here! Thanks you guys!
I traded 2 cars in and neither loan was paid off for 3+ months. Which had a terrible impact on my credit rating! I won't buy another car from them.
We had some issues with our power steering. When we took our Sonata to be looked at, they told us it would be really quick because we had made an appointment beforehand. We waited for four and a half hours before calling. The person we talked to told us that they were about to order parts for our car without talking to us first, despite us telling them not to order anything. They told us the parts would have cost us about $2,000 plus labor to replace the parts. We found the parts (official Hyundai parts, not third party) we needed ... Read More Google - Jun 27, 2023
Excelente customer Service, they see our necessity and choose the right option for us thanks!
I am truly impressed with the exceptional service we received from Kyle Morris. Prior to test-driving the Tucson, I had reservations about purchasing a Hyundai. However, Kyle's extensive knowledge about the car, coupled with its amazing 100,000-mile coverage, changed my mind completely. While I hope we won't need to buy another vehicle for a while, if we do, our first stop will be Murdock Hyundai of Logan.
Could not get paperwork done in a timely manner. Part of the "price-fixing" used-car consortium that up-charges dispite a lot full of used cars. No negotiations. Accept our price or go somewhere else.
As soon as I walked into the door I was treat with the upmost respect and care! Justin helped me out and I couldn’t be more happy! What ever you are paying him, he needs a raise! He deserves it
My salesman has yet to contact me and thank me for my purchase!!! I have not received any email or calls from the GM or anyone from this Dealership! Not too happy that all they seem to care about was not the customer!! I’ve had to be truck for over 2 weeks! So there you have it!
This review will be edited if they actually with hold the bumper to bumper, but let's talk...
Made a service call vehicle purchased in this dealer- HI Scott Harris, I am the person that just drove 40 miles to have you tell me that the defective wasn't going to be covered under bumper to bumper. Then blew me off by telling me that you were to busy to take care of me. And then turn another customer away whilst you sat down in front of your computer and Kelly Kidman was just running around like crazy.
Anyway... start service ... Read More Google - May 8, 2023
Great service, great people, great price, great product. Kyle was respectful, helpful, patient, and direct. Great to work with!
I signed a contract, and then they changed it to another contract, raising interest and my payments
As a returning customer, I'm still satisfied with my vehicles I purchase at this dealership. They are always willing to help us out with anything we need.
Rick Cloud is very friendly and very helpful!! We have bought multiple vehicles from him. We would definitely recommend this dealership and Rick Cloud! 😊
We have purchased six vehicles from Mudock Huyndai of Logan, everyone has treated us well. Rick Cloud has helped us with the last two. We appreciated his professionalism and being real. He made it a great experience to obtain our vehicles.
My wife and I arrived at the Logan store and was greeted by Rick Cloud. He asked us some us a few questions and reviewed with us some options. We made a decision and left the store with a car on order. Once we arrived home we actually realized that, in our enthusiasm, we ordered the wrong car. We texted Rick are dilemma and the the team at Logan Murdock went to work. One hour later Rick returned our text. The sales manager had actually ordered exactly what we wanted and was willing to delay his purchase and offered the ... Read More DealerRater - Feb 28, 2023
I had a great experience with Kyle and everyone else at Murdock Hyundai of Logan! We’ve never had such a quick and easy car purchase. The paperwork was so fast, and the customer service was excellent! He has also been great to check in and make sure everything’s great with the new car and answer any questions I have. This is the first Hyundai I’ve ever driven, and I LOVE it. A friend recently told me it has more features than his Porsche, and a friend of his is trading in his Mercedes for a Palisade.
We had a very good experience. Tristan helped us through several difficult / unusual arrangements. They were responsive to questions after the sale as well.
We purchased a Palisade from here. It was a great experience with a great staff!
The service department Misdiagnosed my car. I Ended up spending a decent amount of money on a repair that didn’t actually fix the problem. Took it back several times- at the last visit, they told me I’d need a new engine. I ended up taking it to another mechanic that fixed the problem for not much. Lots of misinformation and miscommunication within the service department. I wouldn’t recommend to anyone.
I went to look at a palisade on a Saturday. I should have known something was up when a car dealership was extremely empty on a Saturday afternoon. We test drove a car, but was only allowed to go behind the dealership in the industrial area. We were told that the palisade that we Were driving was unavailable to purchase. They did have one coming in the following week and so then we started looking at numbers. I came with my own financing so I was essentially a cash only deal. Oh I was told that there was a $999 accessory ... Read More Google - Jan 23, 2023
Power station is not available and there is no indication that is not for public use.
The car has an exhaust leak and they told my that they were not aware of it because they don’t inspect the car for being a trade in,this is a hazard issue, they just wanted the money they don’t care about this type of customers,lesson learned.
We worked with Tristan. He was very kind and professional. He knew a great deal about cars which was helpful. Would recommend him.
I feel that Murdock Hyundai is to a degree dishonest. And us not willing to work with the public and I will next time my wife and I need to purchase a vehicle I will push hard to never come back to Murdock Hyundai.